Privacy Policy

Introduction

This Privacy Policy discloses the policies of Trademarksassistance.com regarding the collection, use and disclosure of information you submit to us through the use of Website.

About us

“We”, “us” or “our” means Trademarks Assistance LLC, with its principal place of business located at Fulton St One World Trade Center New York NY US 10007.

About this privacy policy

Your privacy is important to us, so we’ve developed this Privacy Policy, which explains how we collect, use, and disclose your personal information. We collect personal information when you use our website(s), mobile apps, and other online and offline products, services and experiences (collectively, the “Services”). Please take a moment to read through this Policy in its entirety.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information please contact us via e-mail at payments@trademarksassistance.com.

What personal information we collect and how we collect it?

We collect personal information that you provide directly to us:

Contact information. If you sign up to receive our newsletter, emails, or text messages from us, we will collect your name, email address, mailing address, phone number, and any other information needed to contact you about the Services.

Payment information. To order products or services through the Services, you will need to provide us with payment information (like your bank account or credit card information). Please note that your financial information is collected and stored by a third party payment processing company. Use and storage of that information is governed by the third party payment processor’s applicable privacy policy.

Survey information. You may provide us with other personal information when you fill in a form, respond to our surveys or questionnaires, provide us with feedback, participate in promotions, or use other features of the Services.

Communications information. We may also collect other information during our communications with you, including information that you send to us when interacting with our customer service agents, or when you call us or send emails or text messages. This may include information about how you contacted us, your marketing preferences, and other information that you choose to share.

How we use your personal information?

We use the personal information we collect for the following reasons:

• To send you our newsletter, or other information or marketing about our Services that you think may be of interest to you.
• To reply to your questions, inquiries, or customer service requests or to send you notices, updates, security alerts, or support and administrative messages.
• To provide you with information about the Services that you request from us or which we feel may interest you.
• To monitor and analyze trends, usage and activities in connection with our Services and to improve the Services.
• To facilitate contests, sweepstakes and promotions, and to process entries and provide prizes and rewards.
• To detect, investigate and prevent fraudulent transactions and other illegal activities on the Services and to protect the rights and property of us and our customers.
• To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.

We may also use your personal information to fulfill our obligations as set out by the applicable law, or to carry out any other purpose as described to you at the time your personal information was collected.

What is our legal basis for processing?

In certain countries we are required to have a legal basis for collecting and using your personal information. Our legal basis will depend on the personal information concerned and the specific context in which we collect it. We will normally collect personal information from you only where we have your consent to do so, where we need your information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your fundamental rights. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the details provided in the “Contact Us” section below.

How we share your personal information?

We may share your personal information in the following ways:

• With vendors, consultants, and other service providers who process your personal information on our behalf when they provide services to us, for example data analytics, research, marketing and financial services.
• In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.

We may be legally required to disclose or share your personal information without your consent in some circumstances, for example to comply with a court order or law enforcement. In such circumstances, we will only disclose your personal information if we have a good-faith belief that such sharing is required under applicable legal obligations.

Your marketing choices

When you sign up for a promotion like a sweepstakes, or subscribe to receive our newsletter or marketing/promotional messages, we use your personal information to help us decide which products, services and offers may be of interest to you.

We will send marketing messages to you if you have asked us to send you information, bought goods or services from us, or if you provided us with your details when you entered a competition or registered for a promotion. If you opt out of receiving marketing messages, we may still send you non-promotional emails. We will ask for your consent before we share your personal information with any third party for their direct marketing purposes.

You may unsubscribe from marketing messages through a link we include on messages we send you. You can also ask us to stop sending you marketing messages at any time by contacting us at: payments@trademarksassistance.com.

Retention of your data and deletion

Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected.

When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).

The foregoing will, however, not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.

Details of retention periods for different aspects of your personal data are available from us on request by contacting us using the contact details provided under the “Contact Us” heading below.

International transfers

We will ensure that any transfer of personal information to countries outside of the United States will take place pursuant to the appropriate safeguards.

Your data protection rights

Depending on the circumstances, you may have some of the following rights under applicable data protection laws. To exercise any of them, please contact us using the details provided in the “Contact Us” section below

• You may access, correct, or request deletion of your personal information
• You may object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
• If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

You may also have the right to complain to a supervisory authority about our collection and use of your personal data. For more information, please contact your local supervisory authority.

Changes to this privacy policy

From time to time, we have the right to modify this Privacy Policy. We’re likely to update this Privacy Policy in the future and when we make changes. When we update this Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. Please come back and check this page from time to time for the latest information on our privacy practices.

Contact us

The data controller of your personal information is Trademarks Assistance LLC, with its principal place of business located at Fulton St One World Trade Center New York NY US 10007.

If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us at:

Trademarks Assistance LLC
Fulton St One World Trade Center New York NY US 10007
payments@trademarksassistance.com

User Consent

By accessing or otherwise using the Website, you agree to the terms and conditions of this Privacy Policy, which is incorporated into and forms a part of the Website’s Terms of Service. You expressly consent to the processing and use of your information as described herein.

Types of Information Collected

“Personal information” is data that identifies, relates to, describes, can be used to contact, or could reasonably be linked directly or indirectly to you. For purposes of this Policy, there is no meaningful distinction between the terms “personal information” and “personal data.” Personal Information We Collect Directly From You. As you visit or use our Website, we collect the following categories of personal information directly from you: “Personal information” is data that identifies, relates to, describes, can be used to contact, or could reasonably be linked directly or indirectly to you. For purposes of this Policy, there is no meaningful distinction between the terms “personal information” and “personal data.” Your name; Contact information (such as email address, postal address, phone number); Account information (such as account settings and passwords); Company details (such as the company name, officers, members, and associated addresses); Billing information (such as credit, debit, or other payment card information, as may be required to use certain services on the Website); Information required for registration (such as your citizenship status); Communications you send us (such as customer support and other requests you make through our services) Other information you may provide (including other information you provide about yourself or others through our Services or to which you provide us with access via third-party platforms) You may choose not to provide some of the personal information described above. Please note, however, that many of our services require some personal information to operate, so if you choose not to provide the personal information necessary to operate and provide you with a particular service or feature of that service, you may not be able to use that service or feature. We do not proactively collect sensitive personal information, such as health-related information, political opinions, religious beliefs, or genetic data. Personal Information Generated By Us. As you use our Website we generate certain personal information about you, including through automatic data collection. We may automatically collect information about your interactions with the Website or communications you receive (such as email) using certain technologies, such as cookies, web beacons and other technologies. Specifically, we generate the following categories of personal information about you: Device Information. Each time you visit or use our Website, we automatically collect the IP address and user agent identification string associated with your device, which includes information about your hardware and software, and device configuration. Blockchain Technology. We utilize blockchain technology to create a permanent, time-stamped record in order to document information about your trademark use when you submit information to us. Such records are stored on the Hyperledger Fabric blockchain. Usage and performance information. We also automatically collect personal information about your usage of the Website, including information about your searches or interactions with features of our Website; sites or pages visited; access times; and performance of our Services.

Collection of Personal Information

We collect Personal Information you voluntarily submit to us through the Website. It is optional for you to utilize this Website. If you elect to utilize certain aspects of this Website, we may ask you to provide us with certain personal information about yourself, such as your first and last name, mailing address (including zip code), company name, email address, telephone number, and date of birth. When you order products or services, we may also ask you to provide us with your credit card number, expiration date and authentication codes or related information. If you do not provide certain mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity. We may offer contests, sweepstakes or other contests that will require you to sign up and provide additional Personal Information. In that case, we will collect the information provided along with your involvement in such activity. Additionally, we reserve the right to collect any other information that you voluntarily enter, including Personal Information, into any postings, comments, feedback, or forums on the Website. We may, but are in no way obligated to, provide for referral or “tell another” programs that allow you to recommend the site or an article to a friend. If you choose to do so, we will ask for your referral’s name and email address. We will automatically send your friend one or more communications with either the product you have purchased or an invitation for him or her to visit the Website. The communication will allow the referral to unsubscribe from further communications. We will collect this information for the sole purpose of sending an invitation to visit the site, sending their product and tracking the success of any referral program. We will also collect your e-mail address and the full content of your e-mail, including attached files, and other information you provide. We may use and display your full name and email address to your referral. Additionally, we use your email address to contact you about the status of your referral.

Cookies and Other Tracking Technologies

Cookies are small pieces of data contained in text files, which are stored on your computer or other device when websites are loaded in a browser. First Party Cookies. Trademarks Assistance utilizes cookies, web beacons, and other technologies to allow Website to "personalize" itself for each user by remembering information about the user's visit to the website. For instance, by using the cookies generated by Trademarks Assistance (“First Party Cookies”) your information is retained so you do not have to continually log back into your account each time you move to a different page. First Party Cookies remain associated with you. However, no third party may use the information we collect through our First Party Cookies for their own purposes. Deletion of these cookies may result in limited functionality of the Website and associated services. Third Party Cookies. We work with third parties that place cookies on our Website to provide: Analytics/Measurement. We use third-party analytics cookies to gain insight into how our visitors use the Website, to find out what works and what doesn't, to optimize and improve our Website and to ensure we continue to be interesting and relevant. The data we gather includes which web pages you have viewed, which referring/exit pages you have entered and left from, which platform type you have used, date and time stamp information and details such as the number of clicks you make on a given page, your mouse movements and scrolling activity, the search words you use and the text you type while using our Site. Google Analytics. Our Website use Google Analytics, an analytics advertising service provided by Google LLC, which uses third party cookies. Our Website may also use the following Google Analytics Advertising features: Google Remarketing with Analytics, Google Segments, Double Click by Google, Adwords and BigQuery. These features use third party cookies to collect information about our Website traffic by tracking users across time and generating reports for us to better understand our Website users. Inspectlet. Our Website utilizes Inspectlet, an analytics tool that uses cookies to record the mouse movements, clicks, and keypresses of Users as they use the Website. Intercom. Our Website uses Intercom to collect data for analytics purposes when you visit the Website or otherwise use hosted Services. As a data processor acting on our behalf, Intercom analyzes your use of our website and/or product and tracks our relationship by way of cookies and similar technologies so that we can improve our service to you. We may also use Intercom as a medium for communications, either through email, or through messages within our product(s). As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience. Google Tag Manager. The Website uses Google Tag Manager. Google Tag Manager is a solution operated by Google LLC that allows marketed website tags to be managed using an interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not register personal data. The tool causes other tags to be activated which may, for their part, register data under certain circumstances. Google Tag Manager does not access this information. If recording has been deactivated on domain or cookie level, this setting will remain in place for all tracking tags implemented with Google Tag Manager. Cookies are small pieces of data contained in text files, which are stored on your computer or other device when websites are loaded in a browser. Opting Out of Cookies and Other Tracking Technologies. See section XII.B for your rights regarding opting out of cookies.

Collection of Anonymous Information

We use technology to passively collect and store certain information that is not tied to a specific identified user. This information is sufficiently de-identified according to the standards of applicable laws and will not be associated with an identifiable individual. Should you be directed to any third party site from the Website, we are not responsible for the acts of other sites and this Privacy Policy does not apply to that site.

Storage and Protection of Your Information

Location. Your Personal Information may be processed and stored outside of your jurisdiction where laws regarding processing of Personal Information may be less stringent than the laws in your country or state. Your Personal Information will not, however, be used or disclosed for purposes for which you have not given consent or which are not permitted under applicable law. Protection. We have put in place safeguards to provide adequate protection for the storage and transfer of personal information, including the presence of a SSL certificate and other encryption protocol in accordance with applicable legal requirements. Storage of Credit Card Information. When your credit or debit card account information is being transmitted through our Website, it will be protected by security protocols. Trademarks Assistance does not itself store your credit card or debit card account information, and we do not have direct control over or responsibility for your credit or debit card account information. We may continue to have access to your credit card information through third party services for easy access in the event you decide to order more services from Trademarks Assistance. We do not otherwise store your credit card information ourselves. Storage of Blockchain Records. Blockchain records generated by us are stored on the Hyperledger Fabric blockchain. Disclaimer of Guaranty of Security. We believe we have taken reasonable steps to protect your Personal Information. No one can fully guarantee or fully eliminate all risks associated with Personal Information and we make no such guarantees. Retention. Unless there is something in this Policy to the contrary, we may retain your personal information for as long as your account is active and for a period of time thereafter to allow you to re-activate your account without loss of information. We may also retain your personal information as necessary to: Maintain logs and business records for analysis, security, and/or audit purposes; Comply with record retention requirements under the law; Deal with any complaints regarding the Website; and Comply with our legal obligations, protect or defend our rights, resolve disputes and enforce our contracts.

Use and Disclosure of Personal Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

The Ability of Others to View Your Information

When you use the Website, certain information you post or provide on the publicly available portions of the Website may become publicly available and may be collected and used by others, including people outside of the control of the Website. We have no obligations with respect to any information that you post to publicly available parts of the Website.

Third Party Sites and Advertising

The Website may contain links to other sites that are not owned or controlled by Trademarks Assistance, such as links to review aggregate websites. We are not responsible for the privacy practices or the content of such other websites and this Privacy Policy does not apply to any other sites. We make no representation regarding the privacy practices of any other sites regardless of whether we advertise on those sites or provide a link to those sites from our Website.

Your Choices and Rights

When you use the Website, certain information you post or provide on the publicly available portions of the Website may become publicly available and may be collected and used by others, including people outside of the control of the Website. We have no obligations with respect to any information that you post to publicly available parts of the Website. Ability to Unsubscribe. Should you receive a promotional email from us, you may “opt-out” of receiving additional promotional email communications from us by following the unsubscribe instructions on the emails. You may also contact us directly at Trademarks Assistance. This applies to promotional communications and not administrative communications we feel are necessary to provide the services on the Website.

Revisions

This Privacy Policy is subject to occasional changes at our discretion. We will post any such changes to this page and may otherwise post other alerts on the Website or communicate such changes through email. If you disagree with any such changes, please cease using the Website. Continued use following the posting of any such changes indicates your acceptance of the changes. If we make any changes to this Privacy Policy that materially impact previously collected personal information about you, we will make reasonable efforts to provide notice and obtain consent to any such changes as may be required by law.

Minors

Minors under the age of 16 may not use the Website. We do not knowingly collect information from children under 16 years of age. Additionally, we recommend that users between the ages of 16 and 18 ask their parents for permission before sending any information about themselves to anyone over the Internet. If you become aware your child or any child under your care has provided us information without your consent, please contact us according to section XIV. Contact below. Contact If you have any questions or concerns about this Policy or the way in which your personal information, please contact us at support@trademarksassistance.com.